Cancel Request

  • Cost of Service (Price)
  • Customer Service
  • Service Quality
  • Setup (activation) experience
  • Product features
  • Billing
  • Out of Business
  • Other
  • Do you need to port away numbers?
  • It is very important for you to inform us if you are porting your phone number(s) to a new carrier. If you are porting, please provide us with the estimated porting date. We will cancel only at or after that date. If you do not provide a date and Aptela cancels your account before porting has been completed, you number(s) will no longer work and you may lose your number(s) permanently. Please note that your new carrier will not notify Aptela when porting has been completed. It is your responsibility to let Aptela know when we should cancel your account.
  • Cancel Request Date:
  • Please note your cancellation request will be processed at the end of the month unless otherwise indicated based on specific future porting date.
  • Moving to Another Provider:
  • Would you like to speak with an Aptela representative?