Welcome to Aptela Support.

Our support team is happy to help you with any questions or problems you have. We encourage you to first check out our comprehensive Knowledge Base if you're looking for:

 

Need to contact Aptela Customer Support? Please submit a ticket through our easy-to-use web forms below:

Account Changes
I need to add phones, users or equipment, re-route extensions, change my call tree or makes changes to my account.

Technical Issues
I need to solve a problem with my service such as call quality, phones not ringing, can't dial out, fax problems - or anything else that appears to be broken.

Billing Questions
I have a question about my bill or need to make a finance-related inquiry.

Attention Polycom Users

A critical Polycom firmware patch is available as of April 26. Please reboot your phone today.

Training

Register for a FREE training webinar.

learn more