Privacy Policy

Privacy Policy for Aptela Inc.
This Privacy Policy (“Policy”) describes the information collection, use and disclosure practices of Aptela, Inc. (“Aptela,” “we” or “us”) located on the Word Wide Web at www.aptela.com (the “Site” or the “Website”). This Policy does not describe the privacy practices of any other company or entity, and does not govern the collection, use and disclosure of personal information provided to or acquired by Aptela by means other than the Aptela Website.

Aptela’s customers also have certain rights under the Customer Proprietary Network Information (“CPNI”) provisions of the Communications Act and the CPNI regulations of the Federal Communications Commission.  Aptela’s CPNI Notice can be found here.

This Policy may be changed from time to time, and you should visit our Website at http://www.aptela.com/tos for notice of those changes, which will be prominently posted on or before the dates they become effective.  Your continued use of our Website after such changes are made constitutes your acceptance of those changes, which will not apply to information submitted to the Website before the effective date of those changes.

What Personal Information Do We Collect And Why Do We Collect It?

We collect four categories of information from visitors and other users and of our Website:  personal information, aggregate information, clickstream/Site activity data, and cookie transmissions.  The kinds of information contained within these categories, and the purposes for which we collect that information, are described below.

Personal information we collect may include your name, postal address, email address and telephone number.  We collect such items of personal information only when you voluntarily submit it to us – for example, when you send an email message through the Site or complete an online form.

Aggregate information is data derived from personal information submitted to our Website but not identifiable to individual persons.  With this aggregate information, Aptela may monitor visitor traffic patterns, usage of the Aptela website and undertake to improve the Aptela website’s layout and design.  Aptela may also use aggregate information to assist in the marketing of Aptela’s Services.  We may, for example, create a profile of our customer base according to zip codes, number of purchases made and other factors that will help us to target our future marketing efforts.  (That aggregate information also might be made available to advertisers and potential advertisers, as we explain below.)

Clickstream/Site activity data is non-personal information transmitted to us automatically from your computer when you interact with our Website.  Clickstream data may include your computer’s IP address, the type of Internet browser and operating system you are using, the pages and information you accessed on our Website, the time spent on our Website, and the domain name of the Website from you which linked to our Website.  Information of this kind permits your computer to establish a working connection with our Website and navigate the Website more effectively.  Clickstream data may be used to identify you personally and may be associated or correlated with any Website visitor or customer in a personally-identifiable manner.

Cookies are small strings of digitized text that our Website transmits to your computer, and that will send certain information to our Website when you are connected with our service.  Cookies are used to “remember” user names and passwords, so that you are not required to reenter that information each time you visit our Website.  We also use cookies to understand which parts of our Website are most popular, where our visitors are going on our service and how much time they spend there.  Cookies are read only by the server that placed them, and are unable to execute any code or virus.  This information is not sold to, or otherwise shared with, any third parties for any purpose.

If you do not wish to have cookies stored on your computer, you may instruct your browser to block them, erase them or warn you before a cookie is stored.  Please refer to your browser instructions or help screen to learn more about these functions.  However, blocking or erasing cookies may prevent you from using some of the functionalities of our Website.

Some uses of cookies in connection with our Website may be under the control of unaffiliated entities that we retain to process inquiries or orders, as further described below.  We cannot be responsible for the uses of cookies by unaffiliated third parties.

When and to Whom Do We Disclose Information Collected on Our Website?

Personal information collected from customers and visitors to our Website is used to respond to your inquiries concerning our services.  We do not sell that information to others.  In some cases, we may refer your inquiries and service orders to independent companies that assist with the processing and fulfillment of those orders and inquiries.  We require those independent companies to use your personal information only for the intended purpose, and we prohibit those companies from selling or otherwise disclosing your personal information to third parties.  We cannot, however, be responsible for any failure of those companies to honor their privacy commitments to us.  Similarly, we are not responsible for the privacy policies and practices of unaffiliated entity Websites that are linked to our Website.

We may compile aggregate information, as defined above, into reports that we provide to advertisers and potential advertisers.  Those reports contain no information that permits their recipients to identify or contact individual persons.

We will disclose personal information concerning visitors and customers when required by legal process, or as necessary to protect the rights and safety of ourselves, our customers or the public.

We may transfer personal information to a purchaser or successor entity in connection with the sale of Aptela, a subsidiary or line of business associated with Aptela, or substantially all of the assets of Aptela or one of its subsidiaries, affiliates or lines of business.

How do we Protect Information Submitted to our Website?

You should be aware that the Internet, like other media of communication, is subject to unauthorized intrusion and compromise.  No Website or computer network can guarantee that it will not be penetrated by hackers or suffer a security breach through technical or human failure.  We cannot be responsible, however, for loss, corruption or unauthorized disclosure of personal information submitted to us.

Your Choices About Receiving Email

Aptela makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from Aptela and/or its partners. Aptela will provide you with the opportunity to opt-out of any of our marketing communications at any time. All promotional email sent from Aptela will contain a provision allowing you the option to decline receiving future promotional emails.

How Can You Ask Questions about Our Privacy Policy?

If you have questions about this Privacy Policy, or wish to contact us about your personal information, please reach us as follows:

Email: cpni@aptela.com

You may write to us at:

Aptela
Privacy Policy
13454 Sunrise Valley Drive
Suite 500
Herndon, VA 20171

This Privacy Policy was last modified on November 11, 2009.