Customer Support

We believe in providing the highest level of customer service and support to our clients. From the moment you join the Aptela community, a dedicated implementation consultant will serve as your partner through the entire setup process—ensuring your selections align with your needs. We guide you through the implementation process so you can concentrate on running your business, not managing your phone system.

Customer training.

Our goal is to make Aptela's VoIP service as easy to use as possible. To that end, we offer free webinars for all new customers and partners. Our instructors will get you up to speed on account basics, show you how the equipment works and give you helpful tips and techniques for maximizing your new Aptela service. To register for a webinar, click here.

Search Knowledge Base

For users guides and additional documentation, click here.

DIY Answers

You may find the answer to your billing questions within our extensive Knowledge Base. Check there first!