The Telework Coalition
"I can use the same features billion dollar companies use, which allows me to make a big impression."
Chuck Wilsker, President and CEO, The Telework Coalition
Challenge: Keeping distributed offices productive and connected.
With gas prices on everyone's mind—not to mention a trend toward healthy work/life balance—interest in telework is growing like never before. As the nation's foremost advocate of distributed workplaces, The Telework Coalition has to "walk the walk" better than anyone else. And that means making sure that every Coalition employee is available, productive, and can offer callers human contact—regardless of physical location.
Solution: Implementing a system that's a model of good teleworking.
When The Wall Street Journal calls, you don't want a busy signal. That's why The Telework Coalition turned to Aptela for a phone system that gives them a seamless presence from coast to coast. With Aptela's VoIP service, they have powerful communication capabilities that are as mobile as they are:
- Calls appear to be answered from the Washington, DC office
- Low-priority calls routed to voice mail
- Calls transferred easily and efficiently
- Faxes received on the fly
- Calls forwarded to next available person
