To set up the Linksys SPA2102 ATA for a user or a fax machine, follow the below instructions. Also, visit our YouTube video tutorial which will walk you through the steps below.

1. Log into www.aptela.com/myaccount as Operator
2. In the main nav bar, click "Settings", and then click the "About" tab
3. Write down the 5 or 6 digit FTP user name and 8 digit FTP password as you will need this when you access the Linksys portal a bit later.
4. Next, in the main nav bar, click on "People" 
5. Select the user or the fax number to edit their profile
6. Either double click on the name or select the "Edit" icon in the small hover window
7. In the "Edit Power User" window, scroll down to and open "VoIP Settings" and click on "Launch Phone Tool"
8. A web browser will open to My Phone Configuration. Click on “Configure Phone”
9. Enter the MAC Address of the phone for this user and hit Next
   • The Mac Address is usually found on a bar-code sticker on the hardware. The address usually starts with three zeros, consists of letters and numbers, and is 12-digits long.
10. Read the next page and click "Close". This page will close.

Next

1. Open your Web browser to a new window or tab and type in the IP address of the Linksys ATA and hit "Enter." This will take you to the Linksys Configuration experience 
   • To get the IP address, first connect a phone to the ATA
     • Use a phone handset, a fax handset, or plug in an analog phone
     • It is not necessary to have a dial tone to access the ATA’s menu
   • Press the star button on the phone handset 4 times (****)
   • Then enter 110# into the phone
     • Have pen and paper ready to write down the IP address
   • The IP address is announced to you via the handset
2. Select “Admin Login”
3. Select “Advanced”
4. Go to the “Voice” Tab
5. Go the “Provisioning” Tab
6. The first item under “Configuration Profile” which reads “Provision Enable” should read “Yes”
7. Set the "Resync Periodic" to 10
8. Set the "Resync Error Retry Delay" to 10
9. To set up the 2100/2102 as a Phone ATA, set the "Profile Rule" as:
   • [--key<space><ftpUserName><ftpPassword>]<space> http://provisioning.aptela.com/sipura/2102/lnk2102-phone-$MA.cfg
   • (Note: the entry is all one line and should be presented exactly as defined above. The entry starts with the first bracket and ends with the “.cfg” with no spaces other than identified by the <space>.)
   • Example: [--key 12345678901234] http://provisioning.aptela.com/sipura/2102/lnk2102-phone-$MA.cfg
   • Note: the FTP user name and password are turned into one large 14 digit number.
10. Alternately, To set up the 2100/2102 as a Fax ATA, Set "Profile Rule" as:
    • [--key <ftpUserId><ftpPassword>]  http://provisioning.aptela.com/sipura/2102/lnk2102-fax-$MA.cfg
    • (Note: the entry is all one line and should be presented exactly as defined above. The entry starts with the first bracket and ends with the “.cfg” with no spaces other than identified by the <space>.)
    • Example:  [--key 12345678901234] http://provisioning.aptela.com/sipura/2102/lnk2102-fax-$MA.cfg
11. Now, go back to the top of the Web page and click on the tab titled “Line 1”
12. Scroll down to “Audio Configurations”
13. If you are setting up the Linksys for a Phone:
    • the “Preferred Codec” should display “G729a”
    • the “G729a Enable” should display “Yes”
14. If you are setting up the Linksys for a Fax,
    • the “Preferred Codec” should display “G711u”
    • the “G729a Enable” should display “No”
15. The “DTMF Tx Method” should display “AVT”
16. “Fax Enabled T38” should stay to the default “NO”
17. Click on 'Submit All Changes', and wait approximately 15 seconds (5 seconds for the Linksys to reboot itself, and 10 seconds for it to get its provisioning information)
18. Test and Verify
    • Note: the FTP user name and password are combined into one large 14 digit number for future login.

--------------------------------------------------------------------------------

Usage Tips & Trouble Shooting

• To access useful commands on the ATA device, connect a phone to it
  • Use a phone handset, a fax handset, or plug in an analog phone
  • To access the menu, Press star 4 times (****)
  • It is not necessary to have a dial tone to access the menu or act on menu options
• To reset the ATA device, you must first connect a phone to the adapter 
  • Connect a phone to the adapter
  • Then enter four stars (****) through the phone
  • Then enter 73738#
  • Press 1# to confirm and then hang up
  • Resetting the device restores factory settings
• To get the IP address, enter star four times to access the menu, then enter 110# into the phone. (Have pen and paper ready to write down the IP address).
  • The IP address is announced to you via the handset
• Unlike most phones, the Linksys does not retry if it can't get to the ftp server, so it may be necessary to reboot the device several times before the auto configuration works
• For the initial login, the user name = user; the password = the FTP password from above
• For the advanced login, the user name = admin; the password = the FTP password from above.
• If you can't get to the Web Interface using the IP address, it probably means that Web Admin Access and WAN Access are turned off (which is the factory default); to turn them back on:
  • To enable Web Admin Access:  Enter four stars, then enter 723646#, then 1#, then 1 to save (1# is enabled, 0# is disabled)
  • To enable WAN Access: Enter four stars, then 7932#, then 1 #, then 1 to save (1# is enabled, 0# is disabled)
• For a list of all Linksys commands, click here

To access the manufacturer user guide an other instructions, click here.