About ATA Devices
|
ATA (analog telephone adapter) devices enable analog telephony service through an Internet connection. In business, ATA devices are most commonly used with fax machines but also can be used with analog voice phones. ATA devices do not work reliability for the following applications:
ATA devices from Vonage, SunRocket, or other branded VoIP providers do not work with Aptela as they are locked down with proprietary firmware. What experience tells us about ATAs: Even the best configured ATA devices can have problems. The best ATA is still not as reliable as a quality, well configured, IP phone. We recommended Polycom phones as the preferred choice for voice service with Aptela. Using an ATA for outbound faxing works most the time. Fax reliability is getting better but is not quite up to traditional POTS lines. This has very little to do with Aptela but with how ATA devices operate combined with the wide variety of fax machines and how they work. We have tested many devices and configurations and are always looking to improve the quality. oves the We only sell and support the Linksys SPA2102 ATA for use with Aptela at this time. This is the only ATA device we have found to work for faxing. Given the level of configuration needed for ATA devices to operate effectively, we highly recommended you buy your ATA devices from Aptela to ensure compatibility and support. Update: Aptela has recently deployed an auto-configuration method for Linksys ATAs and this dramatically improves the reliablity, especially for faxing, and ease of configuration of ATAs. More information on setting up auto-configuration for use with Aptela here. |
Email
Print