User Navigation - About the Help Page on the Web Portal
|
Users can easily access Aptela's online help via the Navigation Bar while logged in to their user account. Users who are not logged in to the web portal may also access online help, including our Knowledge Base, at www.aptela.com/support. Aptela Knowledge Base at www.aptela.com/kb provides:
 Aptela’s online Knowledge Base is a thorough resource to help Users and the account Operator through most tasks and even includes training materials. Users can access Aptela’s online help by clicking any of the options noted below. Note: Only the Account Operator is authorized to request billing information or account changes that impact services or fees.  |
Email
PrintRelated Articles
Overview of the User Navigation Pages on the Web Portal
The Aptela web portal allows users to take control of many useful features to help manage daily tasks via the pages within the Aptela user...
(No rating)
2009.05.24
Views: 3312
User Navigation - About the People Page on the Web Portal
The People page is the second segment on the Navigation Bar. It displays your company directory and address book. This section is useful if you...
(No rating)
2009.04.17
Views: 4993
User Navigation - About the Queues Page on the Web Portal
Aptela Queues is a purchased, add-on feature. Customers with Queues will have visibility to the Queues window as described on this page. The...
(No rating)
2009.04.24
Views: 3081
User Navigation - About the Messages Page on the Web Portal
Your online account provides access to many useful features to take control of your day by managing important calls. The Messages section is the...
2009.04.09
Views: 5598
User Navigation - About the Call Tree Page on the Web Portal
The Call Tree page displays your company's call tree menu and settings. This section is useful when users need to view or listen to their account...
(No rating)
2009.04.23
Views: 5490