Browse by Category
  
Search  

How to have your Faxes Emailed to you

Users can receive email notifications for faxes.  See the "definitions" section below to learn more about the notifications settings.  All standard users and departments have notifications included with the extension.  Please note that fax notifications can be setup and modified by the Account Operator only.

The Faxes notification type notifies you of new faxes via email, and can deliver the documented fax as an email attachment.
  1. Log in to the Aptela account as the Operator
  2. Select People from the Navigation Bar
  3. Open the Operator/System Admin profile
    • If the user has a dedicated fax number, click the name for the user(s) you wish to make changes to
  4. Scroll down to Notifications
  5. Find Faxes and check the first two boxes (Enabled and Include Content)
  6. Enter an email address in the Target Email Address field
    • Note: To have notifications sent to multiple email addresses, separate the email addresses with a comma
  7. Click Save at the bottom of the page
Notes:
  • Only the Account Operator can setup or modify fax notification settings.
  • If you have confidential faxes, we recommend that you assign a dedicated fax number mapped to a specific user. To request this, the Account Operator must submit a support request at location www.aptela.com/support. 





Definitions for the Notification Settings
  • Enabled – Activates notifications for the selected message type(s)
  • Include Content – Adds the message content to the email notification.
  • Mark as Read – Marks the fax messages in your Aptela message window as read messages. This setting is recommended for users who use email to manage fax messages. 
  • Target Email Address – Enter the email address where you want the messages to go.  Separate multiple email addresses with a comma.

Email    Print


How helpful was this article to you?

Related Articles

article How to have your Recorded Calls Emailed to you

Users can receive email notifications for recorded call.  All standard users and departments have notification options included with the...
(No rating)  2009.04.08    Views: 4158   

article How to Check Faxes via Aptela

Users can check faxes within the Aptela Web or via email notification. Please note that users can only receive faxes to their direct extension if...
  2006.09.10    Views: 6338   

article Why am I not receiving SMS notifications for voicemail or faxes?

 Aptela users may be notified of soft faxes and voicemails to an email address or SMS. We have found that many carriers cannot deliver the...
  2009.02.13    Views: 3909