How Do I Get Answers to My Billing Questions?

Aptela Knowledge Base » Billing » How Do I Get Answers to My Billing Questions?

How Do I Get Answers to My Billing Questions?

The Billing section of our Knowledge Base contains answers to our most frequently asked questions.

Can't find the answer there?

For the fastest response, submit your questions online and one of our billing representatives will get back to you.
Or you may call the Billing team between 8:30am to 5:30pm EST Monday through Friday at 703.386.1500, option #5.

Getting Started & FAQs for Aptela Users

Welcome to Aptela! The information within this article will help new Users get started with their new Aptela service. It includes the minimal...
(No rating) 2009.04.14 Views: 4963

How Do I Make Changes to My Billing Contact Information?

Only the Account Operator has the ability to make changes to your company's billing contact, address or email. Please note that the company name...
2009.05.15 Views: 1748

What Payment Methods Do You Accept?

You may pay your bill via the following methods:by credit card: Visa, Mastercard or American Expressby debit card: Visa or Mastercardby ACH:...
(No rating) 2006.08.30 Views: 4374

Payment Authorization Form

Use the Payment Authorization Form to set up your account for Auto Pay or to make changes to your payment method. Simply fill it out and fax it...
2009.04.21 Views: 4549

What Are Your Payment Terms?

All bills are due upon receipt. For one time charges, payments are processed at the time the invoice is created and emailed to the billing...
(No rating) 2006.08.30 Views: 3222