What Does “Event Date” and “Adjustment” Mean On My Invoice?
|
Event Date is either the first of the month for monthly recurring charges or the exact date a change was processed on your account (an “Adjustment”). When Adjustment is shown on an your invoice just below the description of a line item, it indicates that the charge for the line item is due to a change to your account in the prior month. Please refer to following knowledgebase articles for additional information on “user/extension” changes and service changes. Related Articles: |
Related Articles
How Can I Obtain a Copy of an Invoice?
To view and/or print billing information for your account, the Account Operator will need to log into the application at...
(No rating)
2009.05.15
Views: 1413
What Are the Different Invoices Types that I Receive from Aptela?
When Aptela sends you a bill the first three characters of invoice number help explain the type of service or product included on the...
(No rating)
2009.05.14
Views: 1105
When I Add Services Mid Month, How Does This Impact My Bill?
Customers are billed the full monthly fee for certain “service changes,” which include adding call recording for a user or department, a...
(No rating)
2009.05.15
Views: 1387
What are the Regulatory Cost Recovery, E911, Universal Service Fees and Taxes on My Invoice?
Federal, state and local governments regulate and tax the services provided by Aptela to our customers. As VoIP telephone service becomes...




2009.05.14
Views: 3556

Email
Print