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Aptela Knowledge Base » Call Tree / IVR » Edit & Management » Call Tree Guide

Call Tree Guide

The Aptela Call Tree Guide (see attachments to the right) provides information and instructions that will help Account Operators:

  • Create new Call Tree templates
  • Edit their Call Tree (e.g. Add/Delete menu options)
  • Create a Weekly Schedule
  • Create a Holiday schedule
  • Understand optional Call Tree settings
  • Understand the different menu block options
  • And more!

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