Aptela Queues for Departments Guide
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The Aptela Queues Guide (see attachments to the right) provides information on configuring and managing Queues for departments including multiple call routing options, recording, and call monitoring. Aptela Queues is a purchased add-on feature. If you would like to add this feature to your account, submit a support request at www.aptela.com/support. Related Articles User Guides |
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