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Aptela Knowledge Base » Key Features » Faxing » How to View the Status of your Fax Sent via the Web Portal

How to View the Status of your Fax Sent via the Web Portal

To view the progress of your fax, log in to your User account, click on Messages from the Navigation Bar, and under Browse Folders (lower right), click on the Sent Items folder.


Fax Status Definitions:
  • Fax (In Progress): The fax transmission is in progress.
  • Fax (Sent): The fax was sent successfully.
  • Fax (Failed)*: The fax transmission failed.
  • Fax (With Errors)*: An error occurred when transmitting the fax.  
*By clicking on the message indicator, you can view the error reason (status) of your failed/erred faxes.

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