Sequential:  Calls are sent to department users based on the order they appear in the department's "Active Users" list. If there is no answer and users have more than one entry in their Find Me List, after all agents’ first enabled Find Me List entries are called, the call will hunt through the remaining enabled entries in the users' Find Me Lists in the same sequence. After the call rings each active phone number once, the caller will go to the No Answer Destination (Voicemail or Call Tree).


Blast: Calls blast to a combination of Find Me List entries and agents at one time (up to 5 phones - if there are more than 5 in the department, it will ring the first 5, then the next 5, and so on). For example, agent A has two Find Me List entries (desk phone and mobile), agent B has one entry, agent C has two entries – all of these phones will ring with each inbound call.  After the call rings each active phone number once, the caller will go to the No Answer Destination (Voicemail or Call Tree).


Sequential Blast: Calls are sent to users based on the order they appear in the department's "Active Users" list. If the user has a Find Me/Follow Me list, the call will blast each active entry in the list (up to five entries). If the user doesn't pick up, the next Active User will have his/her active Find Me List entries blasted.  After the call rings each active phone number once, the caller will go to the No Answer Destination (Voicemail or Call Tree).