My Eyebeam or X-Lite stopped working after phone upgrade
|
If your Eyebeam or X-Lite stopped working properly after an upgrade, please double check all settings. Eyebeam and X-Lite phones commonly reset your settings after upgrades. Not all of them, just certain ones in subtle ways that prevent the phone from working properly. For example, a recent upgrade reset the "max time" in "Reregister Settings" under the Advance section causing the phone to lose connections every 60 seconds or so. Reset the "max time" setting to 50, save and relaunch. |
Related Articles
Counterpath X-Lite, Eyebeam, & Bria Softphones Configuration Guide
The attached guide is for configuring Counterpath X-Lite, Eyebeam, & Bria Softphones for use with Aptela. Important Notes: X-Lite 3.x will not...




2007.01.23
Views: 14462
Eyebeam Softphone hangs up after 5 mins
The Eyebeam & X-Lite phone have a default timeout of 300 seconds of 'inactivity'. This setting seems to cause issues in some set-ups. If...
(No rating)
2007.01.23
Views: 5551
Eyebeam or XLite Softphone hangs up after 1 minute
A recent version of the Eyebeam and XLite phone include a bug where it can hang up after 1 minute of a call. There is a work around by doing the...
(No rating)
2007.05.07
Views: 5322
Troubleshooting Aastra Phone Configuration
Most phone installation or registration issues arise when the phone's MAC Address is
not assigned to an extension or when the phone settings...
(No rating)
2010.11.16
Views: 8156
General SIP Phone Configuration Settings
All SIP phones require basic configuration settings to work with Aptela. We provide specific phone configuration instructions for various SIP...




2008.01.10
Views: 9899

Email
Print