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Eyebeam Softphone hangs up after 5 mins


The Eyebeam & X-Lite phone have a default timeout of 300 seconds of 'inactivity'.  This setting seems to cause issues in some set-ups.  If you are having issues with your calls hanging up after 5 minutes, we recommended de-activating this feature.

To deactivate this setting:

Go to the Options settings and under the Advanced tab go to the Network options.
De-select the check box for "Time out after inactivity" setting.

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