Calling
Find Information on how to Make, Receive , and Transfer Calls
Calling Guide
An understanding the basic Polycom and Aastra 6757i CT phone features including how to dial another extension, make calls, transfer calls, make a...
2007.06.20
Views: 12788
Web Browser Click to Call Plugins (for Firefox and Internet Explorer)
Aptela is pleased to deliver a time saving solution to your Web browsing experience. Our Click to Call Web Browser plugins will seek out US phone...
2009.08.21
Views: 1405
How to Call Another User's Extension
Users can dial other user or department extensions via the SIP (desk) phone. This allows users to quickly call another extension without...
(No rating)
2009.04.14
Views: 2649
How to Use Aptela's Virtual Transfer (## Menu)
Aptela's mobility features provide call controls from any phone. These features are most helpful when you receive an inbound call to a mobile...
2009.04.14
Views: 2813
How to Create a Quick Dial List
Aptela's Quick Dial List is similar to a "speed dial list." This feature is most beneficial to users who "make calls" from...
2009.04.09
Views: 2251
On-Net vs. Off-Net Calls
All calls that remain on the Aptela Network (i.e. Aptela SIP to Aptela SIP) are free and are considered as "On-Net" calls. Calls...
(No rating)
2009.04.08
Views: 1586
Using the Polycom or Aastra 6757i CT Conference feature
Aptela offers a robust conference option, but for simple 3 way conferencing you can use the Conference button on the Polycom or Aastra 6757i...
2009.02.02
Views: 2255
Aptela Outlook Plug-in
The Aptela plug-in for Microsoft Outlook lets you initiate a Click-to-Connect call to your contacts from within Microsoft Outlook. System...
2008.08.21
Views: 5027
About the Call Room on the Web Portal
The Call Room displays the active calls and gives the user control to disconnect, transfer, flip, record a call, or put a caller on hold. Active...
(No rating)
2007.08.19
Views: 5679
How to Setup International Calling. How to Call International Numbers.
International calling is an add-on service. If you would like to add this service to your account, the Account Operator must submit a support...
(No rating)
2006.11.03
Views: 7387
How to Make Outbound Calls
With Aptela, you can make calls via your SIP (desk) phone or the via the web portal. Calls made via your SIP phone will automatically be...
(No rating)
2006.09.01
Views: 4294
Transferring via the Polycom or Aastra 6757i CT Phone
Transferring a call using the Polycom or Aastra transfer button works on inbound calls only. Follow the below steps to transfer an inbound call...
2006.09.06
Views: 6871