Calling
Find Information on how to Make, Receive , and Transfer Calls
Calling Guide
Click on the links below to download and print out a Calling Guide
specific to your phone model for tips on making calls, transfering calls...
2007.06.20
Views: 17282
How to Make Calls
Making Local Calls
Dial the 7-digit number to make local calls. Aptela determines
the locality by the area code of your custom caller ID...
(No rating)
2010.08.27
Views: 2718
Web Browser Click to Call Plugin for Internet Explorer
Aptela is pleased to deliver a time saving solution to your Web browsing experience. Our Click to Call Web Browser plugin will seek out US phone...
2009.08.21
Views: 4641
How to Call Another User's Extension
Users can dial other user or department extensions via the SIP (desk) phone. This allows users to quickly call another extension without...
(No rating)
2009.04.14
Views: 4822
How to Use Aptela's Virtual Transfer (## Menu)
Aptela's mobility features provide call controls from any phone. These features are most helpful when you receive an inbound call to a mobile...
2009.04.14
Views: 6136
How to Create a Quick Dial List
Aptela's Quick Dial List is similar to a "speed dial list." This feature is most beneficial to users who "make calls" from...
2009.04.09
Views: 4401
On-Net vs. Off-Net Calls
All calls that remain on the Aptela Network (i.e. Aptela SIP to Aptela SIP) are free and are considered as "On-Net" calls. Calls...
(No rating)
2009.04.08
Views: 3873
Using the Polycom or Aastra 6757i CT Conference feature
Aptela offers a robust conference option, but for simple 3 way conferencing you can use the Conference button on the Polycom or Aastra 6757i...
2009.02.02
Views: 4887
Aptela Outlook Plug-in
The Aptela plug-in for Microsoft Outlook lets you initiate a Click-to-Connect call to your contacts from within Microsoft Outlook. System...
2008.08.21
Views: 8112
About the Call Room on the Web Portal
The Call Room displays the active calls and gives the user control to disconnect, transfer, flip, record a call, or put a caller on hold. Active...
(No rating)
2007.08.19
Views: 7838
How to Setup International Calling. How to Call International Numbers.
International calling is an add-on service. If you would like to add this service to your account, the Account Operator must submit a support...
2006.11.03
Views: 11542
Transferring via the Polycom or Aastra 6757i CT Phone
Transferring a call using the Polycom or Aastra transfer button works on inbound calls only. Follow the below steps to transfer an inbound call...
2006.09.06
Views: 11231