Aptela System Voicemail Menu Options

From the Aptela System Voicemail you can access voicemail, access conferencing, send announcements, setup your name and voicemail prompts, and change your PIN. From your SIP (desk) phone, press the Messages button or *8 and select “Connect” (note: the phone must be configured for Voicemail access).  From any other phone, dial your Aptela number and press * when you hear the greeting or audio. Enter your extension and/or PIN (if prompted). Press 1 to Access Voicemail While listening to the voicemail, you may: Press # to skip to the next message Press 5 to return the call Press 6 to replay the message Press 7 to delete the message Press 8 to forward the message to another extension Press 9 to save current message Press 2 to Access Group (Department) Voicemails This option is available for users who are part of a Group/Department and are enabled to access Group mailboxes when checking voicemail. Press 5 to Access Conferencing Aptela Conferencing is an add-on feature.  This option is only available to accounts with Aptela Conferencing enabled. Press 1 if you know conference extension Press 2 to hear a list of all available conferences.  The list will play the user name and extension number Press # to return to the previous menu Press 7 to Send an Announcement Press 1 to record an announcement Press 2 to select recipients Press 1 add a recipient by extension number Press 2 to look up a recipient by name Press 9 to send the announcement Press 0 to Setup Voicemail Press 1 to record your name Press 2 to record prompt (voicemail greeting) Press 3 to change your PIN Press # to return to previous menu

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