How to purchase new phones or accessories through Aptela

Aptela Knowledge Base » Phones and Adapters » General Information » How to purchase new phones or accessories through Aptela

How to purchase new phones or accessories through Aptela

To purchase new hardware, the Account Operator must submit a ticket via our online web form. Pending payment authorization, your order will process. Once your order begins processing, changes cannot be made to it.

Once the hardware order is processed, you will an email confirming your order details. Once the hardware is shipped, you will receive a separate email including shipment tracking information.

When creating the ticket:

Enter your client ID and contact information
From the "Request Type" pick list, choose Phone Purchase
In the "Description" box, include the model and quantity of phones and/or accessories, the shipping address(es), and the shipping method

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