General Information
Information about setting up or trouble-shooting IP phones.

Where do I find the SIP Password

The sip password is the same for all phones using the same account. Go to http://www.aptela.com/my-account/  Login as the operator...
(No rating)  2006.11.09    Views: 1714   

My phone is showing the wrong time

If your phone is showing the wrong time (for example - after Daylight Savings Time switch) perform the following diagnostic check:Log into...
(No rating)  2007.03.12    Views: 1415   

Is my phone registered?

Your phone or adapter must be registered with the Aptela system before it will function. Phone registration is your phone letting Aptela know...
(No rating)  2006.09.16    Views: 1347   

I am seeing a 'Duplicate IP' message on my phone

Each network device must have a unique IP address. This error indicates that the phone detected another device using its assigned IP address....
(No rating)  2006.09.16    Views: 1306   

Generic SIP Phone Configuration

All SIP phones requires a basic set of information. If we do not have specific documentation or auto-configuration for your device, please...
(No rating)  2008.01.10    Views: 826