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Aptela Operator Guide

The Aptela Operator Guide provides administration and configuration information for:

  • User Management: Add, Edit, Delete Users
  • Department Management: Added, Edit, Delete Departments
  • Conferencing
  • Account Preferences Settings
  • Call Tree: Management & Configuration
  • Polycom Phone: Configuration & Usage

Click here down the Aptela Operator Administration Guide (3.4M PDF)

Related Articles

User Guide
Queues Guide


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