Aptela Queues for Departments Guide
|
The Aptela Queue Guide provides information on configuring and managing Queues for departments including multiple call routing options, recording, and call monitoring. Click here to download Aptela Queues Guide (696k PDF). Related ArticlesOperator GuideUser Guide |
|
Email
PrintRelated Articles
Aptela User Guide
The Aptela User Guide provides usage and configuration information for:Phone Configuration & UsageAccount Set Up: VoicemailMessage Window...
(No rating)
2007.06.20
Views: 5336
Aptela Operator Guide
The Aptela Operator Guide provides adminstration and configuration information for:User Management: Add, Edit, Delete UsersDepartment...
(No rating)
2007.11.06
Views: 3677
Refresh Queues / Agent Status
Refresh Queue button to clean stuck calls and incorrect presenceRefreshing an agent status will not affect any calls; it just changes the presence...
(No rating)
2008.02.22
Views: 522
