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Aptela 4.3.0 Release

Aptela 4.3.0

Release Date: 10/20/07

Enhancements



  • Operator & Attendant Transfer now configurable for business & off hours schedule.

  • Report a Problem embedded into Message Logs. This feature allows you to report issues on calls, voicemails or faxes. Report a Problem is used for trending and tracking purposes and is not a replacement for directly contacting support to open a service case.

  • Print Company Directory (export company user list to an easy-to-use print-ready format).

  • Settings/About now displays additional phone number information including number to user mappings.

Updates



Queues
  • Presence now honored when on a non-Queue call
  • Queue window now updates with direct call information
  • Round Robin now routes to Transfer to Extension / No Answer Destination properly

Calling Features
  • For outbound calls, call room transfer to VM fixed
  • Attendant Transfer: user voicemail updates fixed
  • Fixed several cases of Male/Female Audio prompts being improperly inserted
  • Fixed case where dialing your own extension and pressing # caused the call to drop

Formatting
  • Fixed several minor browser-specific bugs where buttons show up below the bottom of the window
  • Fixed several minor bugs with text and caller ID formatting

Other
  • Fixed case where user cannot delete or edit a list when one of the contacts is deleted
  • Minor improvement to Address Book import
  • Toll-Free Numbers for e911 are removed from the available list

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