How do I check Voicemail?

• Messages Button (phone must be configured for Voicemail access)
• *8 works on IP phone configured to your account.

From any phone:

1. Call into your main number.
2. While the greeting is playing, press star (*).
3. You will be prompted to enter your extension number and PIN.
4. You will then be able to access your voicemail.

Groups: For those who have and are included in groups: If the option is selected for them to access group voicemail from their respective web interface profile, they can press 2 after they have entered into their own voicemail.

Note: If you has access to group voicemail, you will be given the option of entering into it the group voicemail when you access your personal voicemail.

From the web application:

1. Log into Aptela.
2. Click on Messages.
3. Click on the Voicemail to which you wish to listen. It will pop up a new window in which you can listen the message.

Via Email: One of the most convenient ways to check voicemail:

1. Log into Aptela and click on the My Account.
   
2. Next to Voicemails, check the first two boxes (enabled and include content).
3. Enter your email address in the Target Email Address field. Multiple email addresses may be entered, simply separate them by a comma with no spaces.
4. Click Save at the bottom of the screen.

Note: The operator or manager manages VM to email options for departments.