Voicemail & Messages
Common questions about using voicemail
How do I set up my Voicemail and Name Greeting?
Setting up your voicemail greeting and name prompt.Name PromptThe name prompt recording will be used:When outside callers search for you in the...
2006.09.14
Views: 6806
How do I check my Voicemail?
How do I check Voicemail?From your IP Phone.Messages Button (phone must be configured for Voicemail access)*8 works on IP phone configured to...
2006.09.06
Views: 2731
How do I navigate my voicemail system?
General Voicemail System Navigation
From your deskphone dail *8 or press the messages button on your phone. If you are not at your desk you...
(No rating)
2006.09.10
Views: 1954
Find Me List, Message Indicators, Make Call
Account NameThis is the name you use when logging into the applicationUser [ext]This is
(No rating)
2007.08.18
Views: 1762
How can we receive our voice mail messages via email?
Log in to your account and choose My Account.Scroll down to Message Notification. Next to Voicemails, check the first two boxes (enabled and...
(No rating)
2006.09.05
Views: 1706
What is "Trust for VM Access"?
Trusted Voicemail Access
This feature allows you to call your Voicemail box from your desk phone or a...
(No rating)
2006.09.06
Views: 1427
Message Commands
New EmailSend an email. You can type in one or more email address, or use an email list that you've already created (see Manage Lists)New FaxSend...
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2007.08.19
Views: 1310
How do I archive voicemail?
Log into the Aptela web interface.Click on Messages.Click on Add Folder.Label the folder and click Done.Choose the saved messages by checking the...
(No rating)
2006.09.05
Views: 802
How do you escape voicemail and go back to the call tree?
To escape voicemail at anytime and go back to the main menu, press 0 (zero).
(No rating)
2007.05.11
Views: 728
Browse Folders
User/Department selection — this provides a list of all the user folders you have permissions to see. This can include other users, departments...
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2007.08.19
Views: 535