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Aptela Knowledge Base » General Information » Porting » Telephone Numbers That Cannot Be Ported to Aptela

Telephone Numbers That Cannot Be Ported to Aptela

DSL Lines
Make sure you are not requesting to port a DSL line.  Aptela’s VoIP service requires the use of the Internet.  Porting of your DSL line will result in the disconnect of your internet service by your current provider and you will not be able to use the VoIP services.

Electronic Fax Numbers
Electronic fax numbers cannot be ported to Aptela. However, Aptela offers an electronic fax solution that is similar to other electronic fax services. If you would like to learn more about our solution, please feel free to call an Aptela Client Service Representative.

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