5 Customizing Your Service
5 of 5 simple steps
No two businesses are identical. Why should your phone system be? With Aptela, you can keep it basic or personalize your phone service to your liking. This can all be done by your administrator - quickly and easily - by customizing your Auto Attendant, Departments, On Hold Messaging and other features. Options include:
- Custom Auto Attendant. Greet your customers with a professional greeting and interactive menus. Create menus for business hours, off-hours, lunch hour and/or holidays. Route callers to departments, extensions or other phone numbers...the options are endless.
- Record your Own Audio. A super easy click-to-record option empowers you to create personalized audios for your company greeting, auto attendant menu, transfer messages and more.
- Professional Recording Services. Professional voice services are available at a low cost to create polished image. We will record your company greeting, voicemail greeting, auto attendant menus and more. To request more information on our professional voice recording service, click here.
- Music on Hold. Select music from our library or upload your own. Skip music altogether and record a message to market your services or send a message to callers. Assign one hold message for the entire account or create unique messages for departments or extensions.
Want to learn more about the features available to you with Aptela Small Business VoIP? Check out our features section.