Calling Features
Standard Telephony Features
Caller ID, call forwarding, call hold, call transfer, call waiting, 7-digit dialing for local numbers, 3-way calling, redial, do not disturb, and speed dial.
Mobility
With Find Me, users can route calls to their mobile phones, or any other phone, and still have the ability to transfer, record, or send to voicemail. There is no difference in functionality, whether a user is at their desk or on their mobile phone.
Personal Locator
Define how incoming calls are routed or forwarded for individuals or groups, ensuring important calls are not missed.
Extension Dialing
Using extensions, users can call co-workers within their company regardless of their location. Extension dialing works with mobility features so co-workers can always be in touch.
Call Privacy
Choose to reveal or block your Caller ID informaiton when you make a call.
Call Screening & Announce Caller
More intelligent than Caller ID — know who is calling before you answer the phone. Choose to accept the call, send to voicemail, or transfer to another extension or phone number. Very useful if you belong to multiple department queues or would like to distinguish between personal and department calls.
Call Flip
Flip a call from your desk phone to your mobile phone and vice versa on the fly.
Internal & External Transfer
In addition to transferring to an extension, you can transfer to any outside phone number.
Simultaneous Ring
Also known as Call Blast, have incoming calls ring multiple phone numbers or extensions at the same time.
Sequential Ring
Have multiple phone numbers ring in a specified sequence when receiving incoming calls.
Shared Call Appearance
Set incoming calls to ring two lines simultaneously.
Enhanced Caller ID
Choose whether to show a unified outbound Caller ID name and number or define a custom Caller ID on a user level.
Toll-Free Numbers
Add toll-free numbers to make it even easier for customers to contact you. Toll-free numbers can be configured to forward to your auto-attendant.
Direct Dial Numbers
Map a dedicated number to any user or department.
Call Recording (add-on)
Records calls on the fly with the push of a button from any phone, including your mobile.
Enhanced 911 Service (e911)
Dials local emergency operator for assistance.
