Small Business & VoIP, A Perfect Match

Posted by: Guest Author

VoIP is a high-quality phone system that delivers the same call controls you expect with standard phone systems.

Let’s get this out of the way first. VoIP phone systems work. The connections are reliable and, with new HD SIP phones, the voice quality is outstanding. Call controls such as direct inward dial numbers, caller ID, hold/transfer/forward, e911, voicemail and others are standard with most all VoIP solutions.

The special sauce - VoIP systems will save you time and save you money.

Merge any capability with the Internet you win with value-add features. VoIP business phone systems enable capabilities unmatched by traditional solutions including “Find Me/Follow Me” hunt groups, auto-attendants, department routing, call logging, real-time reports and more. VoIP has empowered small companies to look and act like the big guys. In fact, many businesses that utilize small business VoIP solutions enjoy features that bigger companies envy like virtual call controls and remote office management.

What about the savings?

Making any technology change will cost you in new hardware and network modifications but the total cost of ownership with VoIP is straightforward and a very low burden compared to traditional system. The true value of SMB VoIP however, is in the productivity enhancements that you gain from the value-add capabilities.