Juggling Multiple Businesses? Try Using Inbound Caller ID
More and more of our customers are managing multiple businesses in one location. They have multiple phone numbers that call in to different Auto Attendants. Then, they try to have the same employee(s) handle sales and/or support for each entity.
When building your Attendant Menu, click on "Show Advanced Options". Our Inbound Caller ID options will pre-empt inbound calls to announce the name of the account (brand, promotion, company, etc) the caller is trying to reach. When your employee picks up the phone, this warning alerts them in advance so that they know how to answer the call. It's an easy and affordable solution to sharing resources across multiple business entities!
Posted in: Small Business, VOIP on Jul 29, 2010 by Ann Santorios. |
About the Author
Ann Santorios is the Vice President of Product and Business Development at Aptela and is responsible for formulating the product roadmap and growth strategies along with developing business initiatives and strategic partnerships. Ms. Santorios brings 15 years of experience to Aptela with an extensive background in wireless telecommunications and web services with a unique focus on messaging and social networking. Her diverse experience includes significant contributions in product management, marketing, business development, sales programs and business operations. More from this author >
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