Improving Department Productivity

Posted by: Guest Author

Aptela is pleased to announce a new feature to Aptela's v5 VoIP phone system: Department Dashboard. The new Department Dashboard offers powerful new functionality designed to improve collaboration and communication for our small businesses with remote employees and teleworkers.

Information is available to you at-a-glance, empowering managers to gauge team productivity and make immediate changes based upon real-time activity metrics that are now visible right from the dashboard.

Top features include:

• Ability to Monitor/Whisper/Barge Into Active Calls

• Real-Time View Into Department Activity

• Real-Time Staffing Allocation

• Department Line Presence

Watch this quick video for a tour of the Department Dashboard.

We are very excited about this new feature, and would like to know what our readers think! We always welcome feedback from our readers. Also, stay tuned for some feature spotlight posts highlighting the new features in our Department Dashboard!